I ordered the tea set for my Aunt for Christmas who loves tea. She is VERY happy with the product. I had some concern on the arrival of the product, and immediately received a courteous professional woman from the company confirming it had arrived and a follow up email. Low and behold, my Aunt had it under the tree. Appreciated the great service and product. Will certainly buy again!
I was super excited when these arrived. I flipped open the boxes and didn't inspect them because of all the foam in the box. I figured it would be ok. I had two individuals in my section switching job positions, we always talk about Tea, Coffees, and Kombucha. I figured they would love this gift set. Unfortunately, 1 of them arrived with a cracked Cafe Cup. This prompted the second person to look at her box to make sure hers was good. I took responsibility for not looking at the gift set and told her I would replace it. I let her keep the product she has. I'm going to order another gift set and a single cup to ship out to her once she gets settled in her new home. I didn't want her to walk away disappointed. IIn my my next go round, if successful I'll raise the score.
I purchased this as a gift for a friend's birthday. She had recently remodeled her house and added a special hot water faucet especially for tea, so I thought this would be the perfect thing and it was! Gorgeously presented. Very nice for anyone who loves a great stylish tea experience.