If you drink loose tea, this is the product for you. I had one with a different design that broke and I ordered this one right away. It’s so much easier than dealing with those mesh balls. You just drop the little basket in, add the tea, cover it, and you get that flavor from the tea steeping without air contact. The basket is easy to clean, and the ceramic gets a little hot at times, but will cool down quickly. I even made coffee with it in a pinch. Great product!