I have several of these at home and bought this one to punch up my mug collection at my office. The strainer basket offers an even finer strain than their ceramic infuser (which I also own), so I use this for my favorite Tulsi blend and I'm left with only tiny specks of tea in my mug after my drink. It's PERFECT for travel and I'll keep buying them as long as the cute designs keep coming!!! 10 out of 10, would buy again! :)
Orange is my favorite color and the mandala design is gorgeous. I ordered one immediately. Unfortunately, the first time I used it, the outer layer cracked when I poured hot water in it. I used a tea bag instead of the metal filter, but I can’t imagine that caused the crack. I called customer service and they couldn’t be nicer or more helpful. She put a replacement in the mail the same day. I hope my experience was just a one off because I love this cup very much. Still a customer for life.