This mug is easily the best travel mug HANDS DOWN. I work in pharmacy so I don’t get time to enjoy my tea in the morning. I usually get to it around 2 or 3 in the afternoon. So when I open this a good 7 hours after I poured it and I still have to leave it open because it’s piping hot, you know it’s a good mug. 100% will recommend to everyone and have already recommended it to my fellow pharm techs.
This is one of the better to go cups I have found for loose tea. However, the basket that holds the tea can easily come loose, dumping the loose tea into the cup if you are not careful when opening the lid. Also the top opens to a small storage space for storing tea leaves etc. Too small to really be useful. Nevertheless I bought this mug a second time because I have not found much out there better and it fits our needs.
Keeps your tea hot for hours! After heating and steeping, my tea stayed hot enough to burn your tongue after two or three hours sealed and stayed comfortably warm for another five. Keeps iced teas cold for plenty of time, and the compartment is great for sugar cubes or more tea leaves. Easy to clean and the grip on the bottom keeps it from falling. No leaks!
I really appreciate their customer service. I already purchased online but I didn’t know about their promo which is if you purchase like more than $60 worth then you’ll get a free mug. So i emailed them if I can still get the free mug even though my order was already processed. Customer service rep emailed me right away and told me to choose the design I like and they will send me one. Now I got the mug and I really liked it. Thanks tea forte!!! I will surely order from you again!
This cup literally keep the tea hot most of the day. The only thing I would change is adding a screen between the tea compartment and where you drink from. The loose tea gets through and gets in your mouth. Sometimes don't have an opportunity to remove the compartment while in a meeting. I use this at work.