I love my Tea-over- ice pitcher, unfortunately when pouring the tea out I left the chamber lid on holding the hot tea intact not realizing the lid would slip off. I was heartbroken as the lid fell off and shattered. So pleased that I was able to replace the lid that holds the tea forte sack in place when brewing. I love the whole concept and presentation of brewing tea at the table and pouring it into the ice-filled pitcher but wish the lid and pitcher wasn't so delicate.
The exact product I ordered was delivered in a timely and efficient manner. I felt the price was very reasonable