i love this thing. it's easy to use and the tea can be used more than once. my housekeeper mislaid it and when i couldn't find it, i ordered another. found the first one and now i have two which is fine with me. i can make two pots of different types of tea for my guests.
I like this reusable concept because I drink ALOT of loose leaf tea (particularly Tea Forte tea). However, their own finer tea leaves, for example Ginger Lemongrass, Comes out of the openings and ruins the tea. I don't mean the bottom opening either, I mean the holes on the body of the infuser allows small pieces to completely pass through. I was very excited about this product, but it has been disappointment and wasted tea.
I like this infuser as it sits nicely in the cup, but I have two of them now and the wire to the leaf is two different sizes. One is overly long, the other about right. I think it's still too long as it doesn't look anything like the photo - you'll easily have quite a few inches of wire above the tip to the leaf.