I gave this to my mom for Mother's Day, and she loves it. It's beautiful, keeps things hot a really long time, and feels really well made. It also shipped the day I ordered it and arrived within 48 hours even though it was only standard free shipping. The only caveat was that the first time she made tea in it, the hot water somehow caused a hairline crack in the outside of the cup. That said, customer service was incredibly quick in responding to my concern about this, and sent me a new cup immediately (received it two days later).
I bought many gifts including the Jardin set, Lotus steeping cup & infuser, and many presentation boxes. I found a great selection of presentation boxes at Neiman Marcus, then ordered other teas online. Everyone raves about the high quality of teas and the beauty of packaging. I would like to find the Jardin set in white since some friends didn’t like the pink color.
I didn't even add boiling water - just hot water, and the whole thing cracked rendering it completely useless. It's not like it was cold, the thing had been room temperature and it was 70 degrees in our house. Either way, that's the whole purpose of this thing, to pour hot water into it. What a total disappointment!!!