I really enjoyed using this iced tea maker, the glass is thick and sturdy, and the tea filter is very fine. Watching the hot tea flow into the carafe is beautiful to watch while sitting around the table, people love that part. I used 4 teaspoons of Raspberry Nectar loose leaf tea, and put some raspberries and honey in with the ice (I wished I had lime slices and mint at the time, will try next time). It makes enough iced tea to share with one other person. Looking forward to using this more over the summer. My only complaint is there is no "locked" or "unlocked" icons on the reservoir cap. A visual would be helpful, as it needs to be "locked" before you add the water, and you must "unlock" it to let the hot tea flow over the ice. And the instruction booklet inside reminds me of IKEA, a little cumbersome and quirky, but the video is much better!