I love my new Chakra cup! It is super high-quality, and the color and design are fabulous...making the tea steeping and sipping process all the more enjoyable! The orange background is a mat color and feel, and the white design is slightly raised and glossy. Overall a great feel and tea experience. Tea Forte's KATI Steeping cups are the BEST! Not sure what I would do without them!
I purchased a chakra teacup and loved it. Unfortunately, the cup did develop a small crack on the inside of the cup that started to grow over time- this was not due to being dropped or misused. I contacted the company and they very happily replaced my entire cup (including the awesome silver strainer). In today's world, I am so happy when a company has great customer service. I will now come back and purchase more because I know they are an honest company and I do love their products. ( I did have to provide pictures of the inside and the outside to prove there was damage so don't think that you can get a free cup- haha :) ) Seriously, thank you Tea Forte! I still love my cup!!!