If you read the other reviews you can see that several others had this show up as cracked as I did. Tea Forte did send a replacement. However as soon as I used it one time the bottom pitcher cracked again just from the heat. I love there products normally and this is the only tea I drink. Hopefully they will provide good service and give me a refund so I don't have to dispute it with my credit card company.
I do not recommend. All you need to do is brew your tea and then pour it over ice if you are serving immediately to achieve the exact same result. If you brew tea ahead of time and keep it in the fridge for later use, this is not functional as there is no lid or seal
I first saw Tea Forte in a New England restaurant. I love fresh brewed iced tea. I was so impressed by the flavor and presentation that I bought this set upon returning home. As soon as I unboxed the set, I noticed the glass is incredibly thin. This is not the same as the set I experienced during my travel lunch. I would love to know if something changed or if restaurants have a higher quality set to drive business to Tea Forte.