I was surprised to find that instead of whole leaves, the tea is chopped tea leaves just like in the sachets. I like the blend. It is good for both hot and cold tea. I will not re-order this product. The tea leaves are just too tiny to deal with.
Recently started trying English Breakfast tea - I usually go for Earl/Lady Grey - and this is a really nice blend. I prefer it with a bit of sugar and milk, but it also tastes nice on its own. I try to stick to the steep time, but even if I get distracted and it steeps for an extra minute or two, there's little to no bitterness.