Careers

Tea Forté is a high-growth, fast-paced, innovative lifestyle, and prestige company that has established its name in the exclusive arena of international luxury tea brands by defining the contemporary ceremony of tea. Tea Forté offers competitive salaries, a comprehensive benefit package, and an opportunity to be an integral part of a fast-growing, dynamic and creative team.


Senior Digital Marketing Specialist

Product Manager

Senior Digital Marketing Specialist

Tea Forté, the global luxury tea brand identified around the world as the ultimate tea experience is hiring a Senior Digital Marketing Specialist at our corporate headquarters in Concord, MA, reporting to the Director of Ecommerce and Digital.

The Senior Digital Marketing Specialist is a new position for the growing Ecommerce and Digital Marketing team at Tea Forté. This position is primarily responsible for driving revenue and new customer acquisition in Tea Forté’s Digital channels – Teaforte.com, Amazon.com and other marketplaces. This role will work closely with the existing UX design, Ecommerce, Marketing, Customer Experience teams as well as external digital and PR agencies.

A proven digital marketing and Ecommerce background is a must. This digital marketer understands the big picture and how technology can be leveraged to support business and branding goals.

Key Responsibilities

  • Responsible for driving revenue and new customer acquisition through digital channels: email, paid search, organic search, referral.
  • Responsible for email marketing plan, technology, and build out of lifecycle email marketing program.
  • Partner with Search agency on search, shopping, and display remarketing campaign management.
  • Collaborate with PR and Digital agencies to activate in new products and brand stories in digital channels.
  • Work with Ecommerce / Digital Director and Marketing on brand partnership opportunities.
  • Own the conversion optimization program. Collaborate with team on testing opportunities, prioritize, and implement tests with support from development team. Analyze, refine and repeat.
  • Analyze campaign performance and translate findings into future improvements. Communicate key findings to team.
  • Relentless focus on customer experience and voice of customer. Grow programs to collect and analyze customer feedback. Provide solutions to address customer experience opportunities.

Job Requirements and skills of successful candidates-

  • 5+ years relevant experience.
  • Deep experience with SEM and SEO. Ability to manage campaigns and optimize for conversion and ROAS.
  • Experience with email marketing strategy and building integrated campaigns.
  • Experience with a/b testing methodology, managing test plans and setting up tests in VWO or Optimizely.
  • Strong understanding of how the modern digital marketing stack works. Marketing automation, APIs, a/b testing tools, analytics, tag management, landing pages.
  • Experience running paid social media campaigns on Facebook, Instagram and Pinterest.
  • Proficiency with HTML and CSS.
  • Proficiency with Google Analytics, Microsoft Excel, SQL, Tableau desired.
  • Requires proven organizational skills and strong attention to detail.
  • Ability to multi-task in a fast-paced, entrepreneurial environment. Upbeat and positive attitude.
  • Strong interpersonal and collaboration skills.
  • BA/BS required.

Tea Forté offers a competitive salary, a comprehensive benefit package and an opportunity to be an integral part of a fast-growing, dynamic and creative team. We are an Equal Opportunity Employer.

For more information about Tea Forté and our products, please visit our website at www.teaforte.com

Interested?
Please send a resume and cover letter to careers@teaforte.com


Product Manager

Tea Forte is seeking a Product Manager at our corporate headquarters in Concord, MA. The position will serve as the liaison between the design and supply chain team, facilitating the product development process.

Key Responsibilities

  • Create and manage timelines for projects, monitor and mitigate project risks
  • Create New product roll out timelines leas between Marketing, sales and operations
  • Collaborate daily with Design and Marketing team on technical and design issues
  • Organize product development meetings and issue progress reports
  • Track project budgets and product costs
  • Communicate daily with overseas manufacturing partners to discuss design and color criteria, final approvals.
  • Develop and maintain documentation of BOMs and product specifications
  • Create price models based on margin requirements
  • Manage sampling process and all incoming product samples
  • Create mockup and prototypes of new product designs
  • Create and maintain comprehensive project documentation
  • Assist in the research, prototyping, development and fabrication of innovative quality tea products. 
  • Evaluate samples and provide direction and/or approval in line with commercial expectations
  • Manage and archive samples systematically for easy detailed referencing. 
  • Oversee internal and external communications regarding products in development including timelines, cost negotiations, MOQ, product copy, product sourcing and product design.

Requirements

  • 2-5 years of technical product development experience, with a passion for luxury products
  • Ability to discuss deep technical concepts, evaluate tradeoffs and devise innovative solutions with design team
  • Detail oriented with a history of overseeing and executing multiple projects at a time
  • Ability to adapt quickly to changing priorities and prioritize work load based on importance
  • Effective and creative problem solving skills
  • Ability to work independently with minimal managerial supervision
  • Must Be flexible and agile with constant changes and time restraints. 
  • Demonstrated understanding of project management concepts
  • Bachelor’s Degree (or equivalent experience, design or engineering a plus) + 2 years product development experience in consumer goods,
  • Excellent skills in Microsoft Office, Project Management software, Adobe Suite (a plus), CAD software (a plus)
  • PMP certification is a plus 
  • Excellent written and verbal communication skills
  • Must be a team player with an entrepreneurial spirit. 

Interested?
Please send a resume and cover letter to careers@teaforte.com